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Unknow status - new agent


JirkaL
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Hello,

today I upgraded the ESMC to the latest version and started updating Agents. Everything went well, unfortunately, on the dashboard updated agents are reporting unknow status.
But in the list of computers normally communicate, I can do restart etc.

Thanks for advice.

Jirka L.

status.jpg

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  • ESET Staff

Just for clarification for others in case they encounter this issue: unknown state indicates that for specific application version ESMC is not yet aware of it's state. This normally happens when new version of application is seen for the first time and it should be resolved automatically in no more than 1 hour.

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5 minutes ago, MartinK said:

Just for clarification for others in case they encounter this issue: unknown state indicates that for specific application version ESMC is not yet aware of it's state. This normally happens when new version of application is seen for the first time and it should be resolved automatically in no more than 1 hour.

Thank you Martin!

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