Zuordnungsproblem 20512005 or 20512000

[CVB 0]

Hi,

i just wanted to add 2 smartphones to Eset Anti-Theft. When i want to login to myeset via the Android phones i get the error "Zuordnungsproblem (20512005) or (20512000)

I changed my password in myeset and hav now a password only with letters and numbers. I also uninstalled the eset-App and installed it again using an other e-mail-account than the registered one for myeset.

What can i do?
Greets from Germany

OS

 

[Marcos 5,074]

2051 2005 means incorrect password. On the other hand, 2051 2000 means that you are trying to associate the device with the name that already exists in your device list a generic error.

[CVB 0]

Hi Marcos,

today i added the 2 devices and there was no problem. I didn't change passwords, etc.

 

[metaller 49]

Hi, 

that duplicity name error was my fault, correctly it means generic error.

However, this issue may be resolved now.

regards

peter

Edited November 13, 2019 by metaller