casper pwy 0 Posted October 30, 2019 Share Posted October 30, 2019 can anyone tell me what should i do as i paid for eset but i cant launch eset due to it being unable to open and i restarted it 3 times still same issues. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,069 Posted October 31, 2019 Administrators Share Posted October 31, 2019 Do you have the issue on one machine and on others ESET runs alright? Is ekrn.exe and egui.exe or egui_proxy.exe among running processes? Please provide logs collected with ESET Log Collector for a start and also raise a support ticket with your local customer care. Link to comment Share on other sites More sharing options...
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