marnee 0 Posted October 16 Hello, The other day I experienced BSOD. I was able to determine the cause by using windbg. I uninstalled nod32 in safemode using the uninstaller, redownloaded, reinstalled then the problem was solved. BSOD was gone for 2 days. But today suddenly my computer started BSOD again. I had to uninstall in safemode and reinstall again to fix the issue. Here is the crashdump 101619-5616-01.rar Quote Share this post Link to post Share on other sites
Peter Randziak 471 Posted October 16 Hello @marnee, have you installed the very latest version available? Can you please sen the dump type to complete (you can follow https://support.eset.com/kb380/ ) reboot your system and in case the BSOD happens again, compress the dump, upload it to a safe location and send me a private message with the download details so we can check it. The one you provided is only a minidump so there is nearly no data to find the root cause 😞 Regards, Peter Quote Share this post Link to post Share on other sites
marnee 0 Posted October 16 Hello, This is the version that I installed ESET NOD32 Antivirus 12.2.30.0 from this link https://support.eset.com/kb2885/ I have sent you a private message with the link of dump file Thanks Quote Share this post Link to post Share on other sites
Peter Randziak 471 Posted October 17 good, thank you @marnee I will respond you privately then... Peter Quote Share this post Link to post Share on other sites
