ESET Business account connexion Error

[Wellbein 0]

Hi,

I don't know if I'm in the right section, but I can't really find the right one. 

I almost always have a connection error when I try to connect to my professional account (EBA) with the following error: 

Application error
Something went wrong, please try again later or contact support.

ID: 88b287c8-7db2-439e-bbfa-68a986fd01ce

am I the only one in this case? 
is there a problem on the platform or is it a known browser problem? (Google Chrome & Safari same result) 

 

thanks.

[Marcos 5,071]

I've reported it to the appropriate team. Will keep you posted.

Next time please contact customer care since a ticket has to be created for ESET HQ in such case anyways..

[Wellbein 0]

ok thanks. 

it's seem to be credential problem. i've an old account that's ok, a new one that's not.