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Zakaria

Blocked Webpage Message Not Working With Proxy

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hi giz 
When clients uses proxy to access internet, Webcontrol fails to show "blocked webpage message" to blocked websites requests.
Attached screenshot that shows the message that apears on the browser

configured DNS on clients is 8.8.8.8

when clients access internet without proxy, "blocked webpage message" works fine

Endpoint Security is configured to access internet though proxy
 

Block Facebook.JPG

endpoint.JPG

proxy.JPG

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I can't test it personally since I've been on a mobile phone and limited connectivity. Do you have SSL filtering enabled in Endpoint?

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Posted (edited)
On 10/6/2019 at 4:31 PM, Marcos said:

I can't test it personally since I've been on a mobile phone and limited connectivity. Do you have SSL filtering enabled in Endpoint?

SSL.JPG

@Marcos

Edited by Zakaria

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Since the case requires reproduction, I'd suggest raising a support ticket with your local customer care and providing them with step-by-step instructions, including information about the proxy server you use. As long as SSL filtering works (which may be a problem if HTTPS communication is intercepted and scanned on the proxy), ESET should display an html-formatted notification.

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When am looking for this problem
I found the same problem but you did not complete the answer about "DNS TXT Queries"

how to check " DNS TXT queries"

Attached screenshot that shows the old post

@Marcosissue.JPG.0a4663376ded1ede13dee58413c53dd9.JPG

 

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