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Amin MG

"bwplayer" changes search results on google chrome

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Hi there,

I have ESET Internet security for a long while and update it consistently, but recently I've got a strange malware named bwplayer,

As I searched google, there was a guide how to remove it on Microsoft forum

Accordingly I did a full scan, and it didn't find out anything, I also tried online scanner but it didn't detect anything neither.

I checked the list of installed apps on OS and there was nothing suspicious, I trust all the apps there.

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This malware targets search results, after you search something on sites as google and youtube, a few moments after results appears completely, it alters them to some other links and contents, and under title you can see "ads by bwplayer"

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Windows 10, 1903 fully updated + ESET latest version and updated

Any advice?

 

All the best

Edited by Amin MG
Revise

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Posted (edited)
On 9/29/2019 at 11:41 PM, Amin MG said:

As I searched google, there was a guide how to remove it on Microsoft forum

Did you perform all actions recommended?

Quote

1. delete cookies and temp internet files in all browsers.

2. Look for its plug-in or add-on in your browsers and delete it

3. You'll need to install and run the below adware cleaners:
https://www.malwarebytes.com/adwcleaner/

 

Edited by itman

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Hi @itman,

Thanks for your attention,

Quote

Did you perform all actions recommended?

1. delete cookies and temp internet files in all browsers.

2. Look for its plug-in or add-on in your browsers and delete it

3. You'll need to install and run the below adware cleaners:
https://www.malwarebytes.com/adwcleaner/

I did all the steps provided in the Microsoft forums and also any possible manual cleaning steps as I knew, reset IE engine and etc.

Except step 3, As I have already used my trial license whiles ago, I can't use Malwarebytes anymore, I was expecting when I've paid ESET Internet security, I don't need any Antivirus/Anitmalware anymore :( that's frustrating.

 

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Posted (edited)
22 minutes ago, Amin MG said:

Except step 3, As I have already used my trial license whiles ago, I can't use Malwarebytes anymore, I was expecting when I've paid ESET Internet security, I don't need any Antivirus/Anitmalware anymore :( that's frustrating.

AdwCleaner is not MBAM. It's free and usually quite effective in removing nuisance- ware like this. It a stand-alone on-demand scanner and should not conflict with EIS in any way. Just run it and have it remove anything it finds.

Edited by itman

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You can also refer to this removal guide: https://www.virusguides.com/remove-bwplayer-virus/

Ignore all the Spyware Hunter ads in the guide. This guide emphasizes you must be Win Safe mode to remove the brower/s extension or add-on associated with the search engine hijacker.

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HitmanPro is quite effective for a secondary scanner if you want.

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