Amin MG 0 Posted September 30, 2019 Share Posted September 30, 2019 (edited) Hi there, I have ESET Internet security for a long while and update it consistently, but recently I've got a strange malware named bwplayer, As I searched google, there was a guide how to remove it on Microsoft forum Accordingly I did a full scan, and it didn't find out anything, I also tried online scanner but it didn't detect anything neither. I checked the list of installed apps on OS and there was nothing suspicious, I trust all the apps there. Quote This malware targets search results, after you search something on sites as google and youtube, a few moments after results appears completely, it alters them to some other links and contents, and under title you can see "ads by bwplayer" Quote Windows 10, 1903 fully updated + ESET latest version and updated Any advice? All the best Edited September 30, 2019 by Amin MG Revise Link to comment Share on other sites More sharing options...
itman 1,746 Posted October 1, 2019 Share Posted October 1, 2019 (edited) On 9/29/2019 at 11:41 PM, Amin MG said: As I searched google, there was a guide how to remove it on Microsoft forum Did you perform all actions recommended? Quote 1. delete cookies and temp internet files in all browsers. 2. Look for its plug-in or add-on in your browsers and delete it 3. You'll need to install and run the below adware cleaners:https://www.malwarebytes.com/adwcleaner/ Edited October 1, 2019 by itman Link to comment Share on other sites More sharing options...
Amin MG 0 Posted October 1, 2019 Author Share Posted October 1, 2019 Hi @itman, Thanks for your attention, Quote Did you perform all actions recommended? 1. delete cookies and temp internet files in all browsers. 2. Look for its plug-in or add-on in your browsers and delete it 3. You'll need to install and run the below adware cleaners:https://www.malwarebytes.com/adwcleaner/ I did all the steps provided in the Microsoft forums and also any possible manual cleaning steps as I knew, reset IE engine and etc. Except step 3, As I have already used my trial license whiles ago, I can't use Malwarebytes anymore, I was expecting when I've paid ESET Internet security, I don't need any Antivirus/Anitmalware anymore that's frustrating. Link to comment Share on other sites More sharing options...
itman 1,746 Posted October 1, 2019 Share Posted October 1, 2019 (edited) 22 minutes ago, Amin MG said: Except step 3, As I have already used my trial license whiles ago, I can't use Malwarebytes anymore, I was expecting when I've paid ESET Internet security, I don't need any Antivirus/Anitmalware anymore that's frustrating. AdwCleaner is not MBAM. It's free and usually quite effective in removing nuisance- ware like this. It a stand-alone on-demand scanner and should not conflict with EIS in any way. Just run it and have it remove anything it finds. Edited October 1, 2019 by itman Link to comment Share on other sites More sharing options...
itman 1,746 Posted October 1, 2019 Share Posted October 1, 2019 You can also refer to this removal guide: https://www.virusguides.com/remove-bwplayer-virus/ Ignore all the Spyware Hunter ads in the guide. This guide emphasizes you must be Win Safe mode to remove the brower/s extension or add-on associated with the search engine hijacker. Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 206 Posted October 2, 2019 Most Valued Members Share Posted October 2, 2019 HitmanPro is quite effective for a secondary scanner if you want. Link to comment Share on other sites More sharing options...
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