Most Valued Members ewong 8 Posted September 19, 2019 Most Valued Members Share Posted September 19, 2019 Hi, Perhaps I'm missing something; but I'm getting errors while running the MirrorTool. Here's the error: Quote [root@updates ~]# mirrortool_updates ============= UPDATES MODE ========== Mirror Tool, Copyright (c) ESET, spol. s r.o. 1992-2018. All rights reserved. Creating mirror for product: ep6. Mirror type changed to regular Initialization Initialization finished Perform full mirror started Update status for product 'ep6' changed to: Preparing structures and analyzing Downloading file: update.ver. Downloaded: 100 % Update status for product 'ep6' changed to: Downloading files Downloading file: em025_64_n7.nup. Downloaded: 34 % Update status for product 'ep6' changed to: Updating Downloaded: 83 % Update status for product 'ep6' changed to: Finished Perform full mirror finished Uninitialization Uninitialization finished Error: Perform full mirror failed with error: Undocumented serious error. Error code is: 4122 Error occured. Here's the command I use (which I placed in a script so I don't need to type so long a command everytime... ) Quote MirrorTool --intermediateRepositoryDirectory /tmp/updates --offlineLicenseFilename ./sc.lf --outputDirectory /var/eset/updates --excludedProducts ep4 ep5 Similar thing happens when I update the repo as well. Can someone point out what's bugging the update? Thanks Edmund Link to comment Share on other sites More sharing options...
Administrators Marcos 5,072 Posted September 19, 2019 Administrators Share Posted September 19, 2019 The error means "error copying file". Please make sure that the current user has write permissions for the mirror folder and temporary folder where temporary files are created during the process of creating a mirror. Link to comment Share on other sites More sharing options...
Most Valued Members ewong 8 Posted October 3, 2019 Author Most Valued Members Share Posted October 3, 2019 On 9/19/2019 at 1:17 PM, Marcos said: The error means "error copying file". Please make sure that the current user has write permissions for the mirror folder and temporary folder where temporary files are created during the process of creating a mirror. Is there any way of displaying what the error means instead of an error code? Had I known about the 'copying file' error, I'd probably would've found that out. Which brings me to another error #. 8453, which is a bit more confusing: Quote Mirror type changed to regular Initialization Initialization finished Perform full mirror started Update status for product 'era6' changed to: Preparing structures and analyzing Downloading file: update.ver. Downloaded: 100 % Update status for product 'era6' changed to: Downloading files Downloading file: em017_64_l0.dll.nup. Downloaded: 6 % Update status for product 'era6' changed to: Finished Perform full mirror finished Uninitialization Uninitialization finished Error: Perform full mirror failed with error: Download interrupted. Error code is: 8453 Error occured. I'm having difficulty in downloading from the servers as it keeps on being interrupted. The confusing thing about the above is it says "Perform full mirror finished" but it then says failed. I kinda understand that the process has finished but with an error; but it's misleading. But I suppose this is more of a nitpick than an actually issue. That said, what does errorcode 8453 mean? Thanks PS: I think I'll need to move the update server to a different system or get a better NIC. Link to comment Share on other sites More sharing options...
ESET Staff MartinK 378 Posted October 3, 2019 ESET Staff Share Posted October 3, 2019 14 hours ago, ewong said: That said, what does errorcode 8453 mean? This specific error means that download of file was interrupted in terms of network. This might have multiple reasons: network connection was lost download timeouted due to client inactivity connection was interrupted by firewall or other security software connection was closed by ESET servers (not very probably but might happen due to timeouts or overloaded state) If this happens repeatedly I would recommend to analyze HTTP downloads using wireshark or similar tools. We have seen previously that specific updatable files were blocked by enterprise-grade firewalls. Also problem might be caused by HTTP proxy in case it is deployed in between and used for download. Link to comment Share on other sites More sharing options...
John1988 0 Posted October 4, 2019 Share Posted October 4, 2019 I uninstalled Eset but it still appears in the task bar and still blocks some content. i want to get rid of it. Link to comment Share on other sites More sharing options...
Most Valued Members ewong 8 Posted October 8, 2019 Author Most Valued Members Share Posted October 8, 2019 On 10/3/2019 at 11:30 PM, MartinK said: This specific error means that download of file was interrupted in terms of network. This might have multiple reasons: network connection was lost download timeouted due to client inactivity connection was interrupted by firewall or other security software connection was closed by ESET servers (not very probably but might happen due to timeouts or overloaded state) If this happens repeatedly I would recommend to analyze HTTP downloads using wireshark or similar tools. We have seen previously that specific updatable files were blocked by enterprise-grade firewalls. Also problem might be caused by HTTP proxy in case it is deployed in between and used for download. Thanks MartinK! That helps a lot. I think something is not right wrt the network download speed. Link to comment Share on other sites More sharing options...
Most Valued Members ewong 8 Posted October 11, 2019 Author Most Valued Members Share Posted October 11, 2019 On 10/4/2019 at 11:32 PM, John1988 said: I uninstalled Eset but it still appears in the task bar and still blocks some content. i want to get rid of it. I don't understand this. Perhaps posted to the wrong topic? Link to comment Share on other sites More sharing options...
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