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Hello, i have purchased another year of eset smart security premium. They have taken the money from my bank but i have not recieved any license details for the renewal? How long does it usually take to come threw? Thanks

 

 

Have recieved the details, thankyou

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Update authorization failed. Please check if your license is valid error now, this error is still showing after adding the new license details, also says activated to 2020 on the about tab. 

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tryed clearing the update cache and also reinstalling, says my version is the current version

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Did you purchase the license via ESET Australia? It appears to be valid until Sept 2020. The license key remains same so no user's intervention in settings is needed. Please post the information about installed modules. What date/time of the last successful update is shown in the Update pane?

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yes purchased via eset australia. 

Detection Engine: 19836 (20190811)
Rapid Response module: 14705 (20190811)
Update module: 1018.1 (20190709)
Antivirus and antispyware scanner module: 1554.1 (20190731)
Advanced heuristics module: 1193 (20190626)
Archive support module: 1289 (20190709)
Cleaner module: 1195 (20190610)
Anti-Stealth support module: 1154 (20190614)
Firewall module: 1390 (20190712)
ESET SysInspector module: 1275 (20181220)
Translation support module: 1751 (20190625)
HIPS support module: 1362.4 (20190722)
Internet protection module: 1372.2 (20190725)
Web content filter module: 1071 (20190605)
Advanced antispam module: 7819 (20190802)
Database module: 1108 (20190711)
Configuration module (33): 1777 (20190613)
LiveGrid communication module: 1053 (20190321)
Specialized cleaner module: 1013 (20190627)
Banking & payment protection module: 1155 (20190724)
Rootkit detection and cleaning module: 1019 (20170825)
Network protection module: 1680 (20190403)
Router vulnerability scanner module: 1062 (20190515)
Script scanner module: 1053 (20190708)
Connected Home Network module: 1031.1 (20190621)
Cryptographic protocol support module: 1036 (20190719)
Databases for advanced antispam module: 3265 (20190811)
Deep behavioral inspection support module: 1079 (20190614)

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its now updating after i closed off adguard application

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adguard may have been blocking the update server

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