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malware or virus?

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I  have gotten twice now a  window that pops up saying my computer has been locked up to prevent IP address being used without consent .Call their support Do not shut down computer.  I am unable to open any sites. I did restart my computer and all seemed to be ok until it happened again . I ran an eset scan and  nothing was found. Is this a malware and how do I get it off my computer?

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It sounds like a scam website that opened in a browser. If possible, please provide a screen shot with the address bar included, if visible.

Does it open when you visit a particular website that might have been compromised?

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