savuthchea 0 Posted March 18, 2014 Share Posted March 18, 2014 Dear all, When I click push insatllation to all of client, I got the waiting and still waiting. What is happen? and I don't know. How could I put the user name and passowrd for push installation? Many thanks Savuth Link to comment Share on other sites More sharing options...
Administrators Marcos 5,277 Posted March 18, 2014 Administrators Share Posted March 18, 2014 Do the clients stay in the "waiting" state even after a refresh? Link to comment Share on other sites More sharing options...
Arakasi 549 Posted March 18, 2014 Share Posted March 18, 2014 Can you verify icmp traffic back and forth between clients and ERA server ? Do you have the correct ports open at the network level ? If no network firewall, have you excluded them in windows firewall on the client or tried disabling windows firewall ? If you close ERA console and re-open, does the issue persist ? Are your licenses entered into ERA ? :) Link to comment Share on other sites More sharing options...
savuthchea 0 Posted March 19, 2014 Author Share Posted March 19, 2014 Dear all, Thanks for your helping me. But my client still waiting until I reopen the cosole. And all client connect normaly to ERA. How should I do? Thanks! Savuth :( Link to comment Share on other sites More sharing options...
savuthchea 0 Posted March 19, 2014 Author Share Posted March 19, 2014 Dear all, Now I try to install it again, but I got the finish with warning. When I check the client. Client didn't install and I got the message error"Could not set up IPC connection to targe computer (SC error code6, GLE error code 67)". And I disable firewall already. Many thanks! Savuth :( Link to comment Share on other sites More sharing options...
Arakasi 549 Posted March 19, 2014 Share Posted March 19, 2014 (edited) Go to one client with error and try to install with msi & without push and see what happens ? I suspect target client does not have $admin share access or similar, network discovery on ? There is a way to force the push using a switch in the msi package build; but that is not a public release & only eset staff can PM you that & determine if its warranted as far as i know. Finding the cause of error needs to come first. Edited March 19, 2014 by Arakasi Link to comment Share on other sites More sharing options...
savuthchea 0 Posted March 19, 2014 Author Share Posted March 19, 2014 I install direct to client and I got error also. Please find in url link file. https://www.dropbox.com/s/202776g6nl1y288/Install%20with%20client%20error.bmp Many thanks! Savuth Link to comment Share on other sites More sharing options...
Arakasi 549 Posted March 19, 2014 Share Posted March 19, 2014 I see now, Check that you have the proper credentials entered, see pic. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,277 Posted March 19, 2014 Administrators Share Posted March 19, 2014 I assume that you'd get the same error even when installing the msi package manually. Could you confirm? Link to comment Share on other sites More sharing options...
Arakasi 549 Posted March 19, 2014 Share Posted March 19, 2014 I assume that you'd get the same error even when installing the msi package manually. Could you confirm? Ya he did here : https://www.dropbox.com/s/202776g6nl1y288/Install%20with%20client%20error.bmp Link to comment Share on other sites More sharing options...
savuthchea 0 Posted March 20, 2014 Author Share Posted March 20, 2014 Hi, How can I get the user name, password and domain? Now I am using the active directory and use esetlap.com And I have password for administrator. But when I put it, it still error. Many thanks! Savuth Link to comment Share on other sites More sharing options...
Arakasi 549 Posted March 20, 2014 Share Posted March 20, 2014 You need to use an account in Active Directory that falls under the domain admin built in account workgroup with domain level admin privileges to log-on to all workstations and servers on the domain including read/write access to all workstations. Only you know your own domain whether its Domain.com, Domain.local, etc. These credentials would be your own networks, not any built in ESET username/password. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,277 Posted March 25, 2014 Administrators Share Posted March 25, 2014 Maybe wrong permissions are set for the whole ProgramData folder. Make sure that the Local system account and Administrators group have full control of the mentioned folder and subfolders (especially the ESET folder, if exists). Link to comment Share on other sites More sharing options...
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