Samoréen 8 Posted March 18, 2014 Share Posted March 18, 2014 Hi, I just tried to update Filezilla and the operation failed because "the root certificate is not trusted". Status: Disconnected from serverStatus: Downloading /updatecheck.php?platform=i586-pc-mingw32msvc&version=3.7.4.1&osversion=6.1&osarch=64Status: Resolving address of update.filezilla-project.orgStatus: Connecting to [2a01:4f8:160:7342::4]:443...Status: Connection established, initializing TLS...Error: Root certificate is not trustedError: Disconnected from server: ECONNABORTED - Connection abortedError: Disconnected from serverError: File transfer failed I had to add filezilla.exe to the list of applications excluded from protocol filtering in order to make a successful update. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,702 Posted March 18, 2014 Administrators Share Posted March 18, 2014 (edited) Filezilla doesn't trust self-signed certificates or CA certificates in the system Trusted Root Certification Authorities certificate store. If you enable SSL scanning, you must exclude Filezilla's certificate from scanning by switching to interactive mode ("Ask about non-visited sites") and excluding the certificate, when asked. Edited March 18, 2014 by Marcos Link to comment Share on other sites More sharing options...
Samoréen 8 Posted March 18, 2014 Author Share Posted March 18, 2014 Hi Marcos, If I remove filezilla.exe from the exclusion list, switch to "Ask about non-visited sites" , launch Filezilla and try again to update, there's no error and no question asked about excluding or accepting a certificate. If I switch again to "Always scan SSL protocol", the same error as reported above appears again. Since I don't want to stay in interactive mode, the only solution is as described above : adding filezilla.exe to the list of applications excluded from protocol filtering Link to comment Share on other sites More sharing options...
Administrators Marcos 4,702 Posted March 18, 2014 Administrators Share Posted March 18, 2014 You should check the box "Apply created exceptions based on certificate box" in order for the certificate to be excluded in automatic mode. Link to comment Share on other sites More sharing options...
Samoréen 8 Posted March 18, 2014 Author Share Posted March 18, 2014 You should check the box "Apply created exceptions based on certificate box" in order for the certificate to be excluded in automatic mode. This is what I did but as explained above, I didn't have the opportunity to exclude whatever certificate anyway. Link to comment Share on other sites More sharing options...
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