larryb52 0 Posted March 18, 2014 Share Posted March 18, 2014 i just returned a new computer that I didn't care for and forgot to remove my ESS 7 , and now I need that license to use on the computer I have now. How do I get the licenses reset? thanks Link to comment Share on other sites More sharing options...
Administrators Marcos 5,235 Posted March 18, 2014 Administrators Share Posted March 18, 2014 If you returned the computer to a shop, another person or organization with your own username and password entered in the setup, I'd suggest contacting the distributor or reseller you purchased your license from and ask them to change your password. Then use your username and new password to download and update ESET. Link to comment Share on other sites More sharing options...
larryb52 0 Posted March 18, 2014 Author Share Posted March 18, 2014 If you returned the computer to a shop, another person or organization with your own username and password entered in the setup, I'd suggest contacting the distributor or reseller you purchased your license from and ask them to change your password. Then use your username and new password to download and update ESET. I bought this from the ESET website years ago... Link to comment Share on other sites More sharing options...
Arakasi 549 Posted March 18, 2014 Share Posted March 18, 2014 (edited) You can proceed to this site to retrieve your info if your in the US. Then i suggest contacting customer care by phone to adjust your credentials. Edited March 18, 2014 by Arakasi Link to comment Share on other sites More sharing options...
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