Performance Impact on Applications

[Christian Stück 5]

Hello Forum,

something everybody knows i think: Customer says Application XY runs slower since Installation of ESET...

With Realtime-Scanner it was quite easy so see which files it touched. Is there a way do do something similar with hips, network protection and so on? On Example is an application that uses a webserver and local database and i want to find out what might be affected by eset.

customer dreams of a report like "everything eset touched on that system today".

Thanks for any ideas!

Christian

[Marcos 5,468]

In order to narrow it down, try the following, one at a time and let us know which step resolves the issue:

- pause protection via the tray icon's menu
- disable HIPS and reboot the system
- disable protocol filtering in the advanced setup.