resolve.IT 0 Posted September 2, 2019 Share Posted September 2, 2019 Hi there, I have over 100 machines with the DESlock agent installed. All of them have been now unencrypted but the agent is still on there. I was wondering if there was an easy way of removing the agent for all users, as currently when I try to uninstall the agent, it asks for an uninstall code for each individual machine. Kind Regards Link to comment Share on other sites More sharing options...
Former ESET Employees Kristian Cajkovsky 4 Posted September 3, 2019 Former ESET Employees Share Posted September 3, 2019 (edited) Hello, As you mentioned in your post the software was deployed with the Uninstall Code feature enabled, then the normal procedure to uninstall the software is to use the Remote Uninstall function found in your ESET Endpoint Encryption Server. If an 'Optional Password' was set, and the password in question is the same for all Workstations, then the uninstall process can be automated in the form of a batch script. The following article Shows how the software can be uninstalled via command line: http://support.deslock.com/KB288 - 'ESET Endpoint Encryption Windows Installer (MSI)' If you require further assistance, I recommend you contact ESET Support. Edited September 3, 2019 by Kristian Cajkovsky Link to comment Share on other sites More sharing options...
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