gytepr65 0 Posted August 29, 2019 Posted August 29, 2019 Hey, I got an license overused alert in ERA and in EBA . found an link and read and maked an account on ela.eset.com and try put in my business licens key but says have an company account. used same email when buyed that business product. what can i do for fix that
Administrators Marcos 5,441 Posted August 29, 2019 Administrators Posted August 29, 2019 First of all you should make sure that your license is not being overused. Warnings about license overuse can be disabled in the EBA setup:
gytepr65 0 Posted August 29, 2019 Author Posted August 29, 2019 oki what means "overused" and cant logging in to eba.eset.com get : Application error Something went wrong, please try again later or contact support working few hours ago for me tested on two different webbrowser
Administrators Marcos 5,441 Posted August 29, 2019 Administrators Posted August 29, 2019 Are you still having issues logging in to EBA? I've just tried and it worked like a charm.
gytepr65 0 Posted August 29, 2019 Author Posted August 29, 2019 hey, that working but was have created an account on ela.eset.com was why have application error, logging in and remove my account there after that working eba great again
gytepr65 0 Posted August 29, 2019 Author Posted August 29, 2019 but coming up License close to overuse and have enable that in settings . why does that warning come up! is for Eset File security
ESET Staff MichalJ 434 Posted September 2, 2019 ESET Staff Posted September 2, 2019 As you have not posted any evidence about the license (screenshot, public license ID), I am not able to provide you with valid reasoning. Reason for that might be that you have either activated your license on the same (almost the same) number of devices that your license is issued for (yellow), or actually higher number (red). To see which instances are activated, you can login to EBA (to the portal where your license is added), and check the information. If your license is issued for a small quantity, and you have for example 2/2 seats, that will still trigger the "closed to overusage" warning. The only way how to get rid of the notifications is to disable them in both ESMC & EBA.
gytepr65 0 Posted September 2, 2019 Author Posted September 2, 2019 ok, I use ERA and where in can disable that notifications is that admin and chose notifications. Take little longer to me understand use ERA and EBA. warning is coming for ESET File Security units 1/1 when click on ESET File Security is ther an + enlarge license can buy another licens key from an reseller the. posted an screenshot if that helps of course
ESET Staff MichalJ 434 Posted September 3, 2019 ESET Staff Posted September 3, 2019 AFAIK, you can disable the warning in section "settings" of ESET Business Account. Your license is not overused, it´s just used for 100% due to its smaller size.
gytepr65 0 Posted September 3, 2019 Author Posted September 3, 2019 Hey, is these section have marked , shall that be enable or disable in settings !!
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