MMcKinnon 0 Posted August 28, 2019 Share Posted August 28, 2019 Hi Guys, We are trying to install EIS onto a machine but keep getting this. I have Logs ready to be looked at. Unless anyone knows of a way to fix this? Thanks Matthew Link to comment Share on other sites More sharing options...
Administrators Marcos 3,883 Posted August 28, 2019 Administrators Share Posted August 28, 2019 Please collect logs with ESET Log Collector and upload the generated archive here. Link to comment Share on other sites More sharing options...
MMcKinnon 0 Posted August 28, 2019 Author Share Posted August 28, 2019 Hi Marcos, Please find logs attached. Thanks eis_logs.zip Link to comment Share on other sites More sharing options...
Most Valued Members peteyt 219 Posted August 28, 2019 Most Valued Members Share Posted August 28, 2019 15 hours ago, Marcos said: Please collect logs with ESET Log Collector and upload the generated archive here. Looks similar to the issue i gave you the logs for a few weeks back Link to comment Share on other sites More sharing options...
Administrators Marcos 3,883 Posted August 29, 2019 Administrators Share Posted August 29, 2019 That's weird. According to the logs all drivers are loaded alright and there are no errors logged in the ESET nor system event log either. Is eicar detected when you attempt to download it from http://www.eicar.org/download/eicar_com.zip ? Link to comment Share on other sites More sharing options...
MMcKinnon 0 Posted August 30, 2019 Author Share Posted August 30, 2019 When I attempt to download the file I get the follow pop up Link to comment Share on other sites More sharing options...
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