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ESET Blocking uploads to local Synology NAS


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Hi All,

I've noted for some time now the ESET is blocking me from uploading to my local NAS. When I uninstall ESET I can upload no issues as soon as the software is installed I'm immediately unable to upload anything.

I've tried adding rules for the IP address, Zones, switching it interactive mode to create a whole bunch of rule for the NAS. The only thing that if found that works is uninstalling.

I'd appreciate any help!

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Does any of the following make a difference?
- pausing ESET's firewall
- pausing real-time protection
- disabling protocol filtering in the advanced setup
- disabling HIPS and rebooting the machine

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Please do the following now:
- re-enable HIPS
- in the advanced HIPS setup enable logging of blocked operations
- reboot the machine
- reproduce the issue
- disable advanced HIPS logging
- collect logs with ESET Log Collector and upload the generated archive here.

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That is weird because only self-defense rules blocked some operations according to the log. I assume that you rebooted the machine after disabling SD, didn't you? If that actually didn't help, I'll need to discuss further steps with engineers next week.

One more thing I've noticed, you have the LiveGrid reputation system disabled. It's an important feature that protects you from new borne threats, improves performance and cleaning of threats, hence I'd strongly recommend enabling it.

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Yep, rebooted the machine after disabling Self-Defense (Screenshot Below)

image.png.85f29ec15b1820f0b3cffbc543dd5d37.png

I likely disable LiveGrid as apart of testing, I'll re-enable it now.

 

Thanks for looking further into this for me, I'll be great to get a permanent solution to this.

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