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errore user cleint for remote administration console

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i have this problem with the client in remote administration console


Column Name    Value
Event Id    Event 13
Client Name    cl
Computer Name    cl

MAC Address    9
Primary Server    Server
Date Received    2014-03-14 10:35:17
Date Occurred    2014-03-14 10:26:14
Level    Critical Warning
Plugin    Update module
Event    Nome utente e/o password non validi.

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in this case can you tell me, among the various username & pwords that I got, which ones I have to use?



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i would the configuration for update antivirus centralized, if i set manualy username & password the update is download from your server everytime.

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