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I'm using Eset Internet Security version 12.2.23.0 with Trial version, I had this message when i tried to update the program module, i tried many times with the same error then i uninstall the program and reinstall it again with the same error but this time i can't log into the program itself until its module is updated.

Please advice

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Please collect logs with ESET Log Collector and upload the generated archive here.

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Hi
I have exactly the same problem I contact the technical support with no reply .
Kindly help me activating my purchased internet security
thanks

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Please check for a solution by clicking the tag "acterror 20002" above.

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On 8/13/2019 at 2:04 PM, Marcos said:

Please collect logs with ESET Log Collector and upload the generated archive here.

Sorry for being late, i was away

where i the log collector located??

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2 hours ago, kimo_eg_2000 said:

Sorry for being late, i was away

where i the log collector located??

On this forum's home page, scroll down and on the right hand side locate the box labeled "FAQ." Click on the link titled "How do I use Eset Log Collector."

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17 minutes ago, itman said:

On this forum's home page, scroll down and on the right hand side locate the box labeled "FAQ." Click on the link titled "How do I use Eset Log Collector."

Thanks a lot itman for ur help, i just Uninstall it and install it again and it worked.

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