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EIS Firewall Issue


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Unfortunately, diagnostics logs were not included.
Please enable advanced logging under Help and support -> Details for customer care, reboot the machine, disable logging and then collect fresh logs with ELC.

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On 8/8/2019 at 12:58 AM, Marcos said:

Unfortunately, diagnostics logs were not included.
Please enable advanced logging under Help and support -> Details for customer care, reboot the machine, disable logging and then collect fresh logs with ELC.

Attached is the one with advanced logging enabled

eis_logs2.zip

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The product was activated with a license that expired about 200 days ago. Please activate it using your current license key
EXXX-XXXX-XXXX-XXXX-XXXU

Should the problem persist, provide fresh ELC logs.

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