Phi Hung 0 Posted August 5, 2019 Share Posted August 5, 2019 I register trial version DESlock+ Enterprise Server 3.0.0 and install packet management ESET Endpoint Encryption client on my laptop. License information Username/Product ID: QNDQM-PDMDT-MVTKA-6VKFN Password/Product Key: VGP6X-VQ4W3-YGXVD DESlock+ Proxy ID: FWJGWWBW50ZGDF6BTNH4ZZ9N62CAWF0FPJ3V5ZG1 Number of client seats: 1 Expiration date: 08/31/2019 But now ESET Endpoint Encryption Server is die (no backup server before server die) and I was entered Full Disk Encryption password too many times, and now my account was blocked, I cannot reset password How do I reset a managed User's Full Disk Encryption password when ESET Endpoint Encryption Server die ? Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 430 Posted August 5, 2019 ESET Staff Share Posted August 5, 2019 We recommend you to contact official ESET customer care for that. I am not sure, if it is possible to perform encryption recovery without the Encryption server being present. Link to comment Share on other sites More sharing options...
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