Ferenc_ 0 Posted July 25, 2019 Share Posted July 25, 2019 (edited) Hi, got a question, on latest build EIS I have this pop up window about the virus defs. and other info, but now I have this balloon and it's only a dot, no text at all! Is this a bug? edit: Windows 10 Pro, x64 NL - EIS latest build Edited July 25, 2019 by Ferenc_ Link to comment Share on other sites More sharing options...
Administrators Marcos 5,404 Posted July 26, 2019 Administrators Share Posted July 26, 2019 Could you please provide a screen shot? Do you have the option to display update notifications enabled? Link to comment Share on other sites More sharing options...
Ferenc_ 0 Posted July 26, 2019 Author Share Posted July 26, 2019 (edited) Quote Could you please provide a screen shot? Sure, here it is, as you can see there is only a dot in the balloon, no text. Quote Do you have the option to display update notifications enabled? Yes, I checked a few times. Edited July 26, 2019 by Ferenc_ Link to comment Share on other sites More sharing options...
Administrators Marcos 5,404 Posted July 27, 2019 Administrators Share Posted July 27, 2019 I was unable to reproduce it. If you switch to pre-release updates, do you get an empty notification? That what I tried and the notification about successful update was displayed alright: Link to comment Share on other sites More sharing options...
Ferenc_ 0 Posted July 31, 2019 Author Share Posted July 31, 2019 Sorry for the late reply, busy with my life.. The problem still exists, I tried everything, clean install OS, removed apps, nothing helps.. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,404 Posted July 31, 2019 Administrators Share Posted July 31, 2019 Please provide logs collected with ESET Log Collector on your machine so that we can check the version of installed modules as well as the configuration of your ESET product. Link to comment Share on other sites More sharing options...
Ferenc_ 0 Posted August 1, 2019 Author Share Posted August 1, 2019 (edited) Problem fixed.. Please close this thread Edited August 2, 2019 by Ferenc_ Link to comment Share on other sites More sharing options...
Ichy 1 Posted August 3, 2019 Share Posted August 3, 2019 Hello, Sorry to join. I would like to tell you that I solved the same problem after updating to a new version of EIS. The dot appeared not only in the notification, but also in the event log, and in the task scheduler the update rules. I tried to solved the problem with czech support but they were unable to help me with this. They recommended me to remove third-party application and reinstal EIS. Finally, I tried to download version 11.0.159.9 from your site with the old version of Eset after installation. After that I updated the EIS to the latest version through the updates, checked the event log again, the scheduler, and tried the notifications, all right. In support, they said it wasn't a central problem, but only for me. Hopefully, it would help someone if he did. Sorry for my english. Ferenc_ 1 Link to comment Share on other sites More sharing options...
Ferenc_ 0 Posted August 3, 2019 Author Share Posted August 3, 2019 (edited) ^^ The method @Ichy descibed worked for me. Edited August 3, 2019 by Ferenc_ Link to comment Share on other sites More sharing options...
MichWeb 3 Posted August 5, 2019 Share Posted August 5, 2019 Hello, I had the same dots problem in the notifications, planner (...) in the French version of EIS and I noticed today that it was resolved without me doing anything. ESET server problem ? The only modules updated recently are : (sorry for my English) Ichy and Ferenc_ 2 Link to comment Share on other sites More sharing options...
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