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BeanSlappers

Eset Mobile security

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Just wondering, why is it that when the phone is rebooted, it seems to not keep the settings that I have for example it says that not all of the anti theft is enabled etc.  Why can't this be simple and just work every time the phone is rebooted?

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Never heard of such issue. Settings are preserved after a reboot under normal circumstances. Please contact customer care through the built-in form so that logs are submitted and a support ticket is created.

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How do I do this?  I am not to sure remember I am still new to this.

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According to https://help.eset.com/ems/3/en-US/settings.html?customer_care.html:

To send a support request directly from your device, tap Menu action_button_menu in the ESET Mobile Security main screen (or press the Menu button on your device), tap Customer Care > Customer Care and fill in all required fields. ESET Mobile Security includes advanced logging functionality to help diagnose potential technical issues. To provide ESET with a detailed application log, make sure that Submit application log is selected (default). Tap Submit to send your request. An ESET Customer Care specialist will contact you at the email address you provided.

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