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IT SUPPORT

Scanning of USB Devices from Remote Desktop

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Hi All, 

We have thin client network set up with ESET Products running on our Servers.  The clients use a WYSE Thin Client Machine, so its not Windows Based (Hence cant install ESET onto the box).  The users log in to remote desktop to the WINDOWS 2012 Server, and go about their daily work on the server.   

However my question is, when a user plugs in a USB Flash Drive on the WYSE Thin Client Machine, it gets redirected into the Remote Desktop Session and shows up as if it was plugged into the server.  How do i get the ESET File Security to scan THAT redirected USB that is physically plugged into the WYSE Machine?

Hope this doesn't sound complicated.

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This is not currently possible. You can contact your local customer care so that they report it to ESET HQ as a wish. A research on this would have to be carried out in the first place.

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