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kihero

Internet download speed reduced 50%

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I have a high speed internet - 1 GB - from my isp.

After installing Eset 32 antivirus the download speed has been reduced by 50 %.

What can I do to get my download speed back?

 

 

 

 

 

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Do you have the latest version of EAV v12.1.34 installed? If so, try switching to pre-release updates in the advanced update setup and see if it makes a difference.

Should the problem persist, please open a ticket for your local customer care and provide:
- logs collected with ESET Log Collector
- 2 sets of Wireshark logs; one with protocol filtering enabled while reproducing the issue and the other one with protocol filtering disabled so that we can compare them.

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Thanks for quick reply.

Yes I am running version 12.1.34. Just installed it today on a new windows 10 pro 64-bit  installation.

I am a new user with Nod 32.

I can't see prerelease update in the advanced update setup.

 

 

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4 minutes ago, kihero said:

I can't see prerelease update in the advanced update setup.

Could you please clarify why it's not possible?

image.png

 

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