Internet download speed reduced 50%

[kihero 0]

I have a high speed internet - 1 GB - from my isp.

After installing Eset 32 antivirus the download speed has been reduced by 50 %.

What can I do to get my download speed back?

 

 

 

 

 

[Marcos 4,706]

Do you have the latest version of EAV v12.1.34 installed? If so, try switching to pre-release updates in the advanced update setup and see if it makes a difference.

Should the problem persist, please open a ticket for your local customer care and provide:
- logs collected with ESET Log Collector
- 2 sets of Wireshark logs; one with protocol filtering enabled while reproducing the issue and the other one with protocol filtering disabled so that we can compare them.

[kihero 0]

Thanks for quick reply.

Yes I am running version 12.1.34. Just installed it today on a new windows 10 pro 64-bit  installation.

I am a new user with Nod 32.

I can't see prerelease update in the advanced update setup.

 

 

[Marcos 4,706]

4 minutes ago, kihero said:

I can't see prerelease update in the advanced update setup.

Could you please clarify why it's not possible?