kihero 0 Posted June 19, 2019 Share Posted June 19, 2019 I have a high speed internet - 1 GB - from my isp. After installing Eset 32 antivirus the download speed has been reduced by 50 %. What can I do to get my download speed back? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,919 Posted June 19, 2019 Administrators Share Posted June 19, 2019 Do you have the latest version of EAV v12.1.34 installed? If so, try switching to pre-release updates in the advanced update setup and see if it makes a difference. Should the problem persist, please open a ticket for your local customer care and provide: - logs collected with ESET Log Collector - 2 sets of Wireshark logs; one with protocol filtering enabled while reproducing the issue and the other one with protocol filtering disabled so that we can compare them. Link to comment Share on other sites More sharing options...
kihero 0 Posted June 19, 2019 Author Share Posted June 19, 2019 Thanks for quick reply. Yes I am running version 12.1.34. Just installed it today on a new windows 10 pro 64-bit installation. I am a new user with Nod 32. I can't see prerelease update in the advanced update setup. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,919 Posted June 19, 2019 Administrators Share Posted June 19, 2019 4 minutes ago, kihero said: I can't see prerelease update in the advanced update setup. Could you please clarify why it's not possible? Link to comment Share on other sites More sharing options...
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