Jump to content

Internet download speed reduced 50%


kihero
 Share

Recommended Posts

I have a high speed internet - 1 GB - from my isp.

After installing Eset 32 antivirus the download speed has been reduced by 50 %.

What can I do to get my download speed back?

 

 

 

 

 

Screenshot (2).png

Link to comment
Share on other sites

  • Administrators

Do you have the latest version of EAV v12.1.34 installed? If so, try switching to pre-release updates in the advanced update setup and see if it makes a difference.

Should the problem persist, please open a ticket for your local customer care and provide:
- logs collected with ESET Log Collector
- 2 sets of Wireshark logs; one with protocol filtering enabled while reproducing the issue and the other one with protocol filtering disabled so that we can compare them.

Link to comment
Share on other sites

Thanks for quick reply.

Yes I am running version 12.1.34. Just installed it today on a new windows 10 pro 64-bit  installation.

I am a new user with Nod 32.

I can't see prerelease update in the advanced update setup.

 

 

Link to comment
Share on other sites

  • Administrators
4 minutes ago, kihero said:

I can't see prerelease update in the advanced update setup.

Could you please clarify why it's not possible?

image.png

 

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...