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amarklin

Parental Control Fun & Games Time Limits exceeded

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Phone: LG Zone 3, (LGE VS425PP-3)running Android 5.1.1

Eset Parental Control is completely unable to block the Fun and Games apps. I have it set to 15 minutes, and I'd expect it to shut off after that period, but instead it doesn't appear to have any effect, just tracks the usage and lets me know that my daughter "exceeded" the supposed hard limit to those apps.

Am I doing something wrong, or is this function broken, and if so how do I fix it?

 

Thanks,

Al Marklin

time limits.jpg

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Please open a support ticket via the built-in form so that logs are submitted to customer care for perusal.

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Submitted via the phone this morning, 6/19/19 at 8:40am

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So I've heard nothing from support, and the issue persists. I've sent the logs from the device, and heard nothing back. I can't say I recommend this app to anyone.

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I've inquired ESET LLC and allegedly there have been several iterations with you (email address *s@m.....s.com). Last time customer care suggested using Live chat to speed up resolution.

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