Jump to content
pardesign

Unable to report false positive for blacklisted site

Recommended Posts

Hi,

A client's website is blacklisted and we tried following instructions on https://support.eset.com/kb141/#SubmitWebsite but when we send the email we get a "Message rejected." error.

Is there something else we can do?

To: samples@eset.com
Cc: 
Bcc: 
Date: Fri, 14 Jun 2019 10:17:26 -0400
Subject: Domain whitelist example.com
The following URL is being blocked/blacklisted: hxxp://example.com/

Explanation:
The URls at the source of the blocking (eg.: hxxp://example.com/images/malicious-url) are not on the site and give 404s.

We believe the hosting provider removed the files.

The site is only 1 html file with 4 images and a css file so it's hard to hide anything malicious.

And so the site is currently clean.

 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...