pardesign 0 Posted June 14, 2019 Share Posted June 14, 2019 Hi, A client's website is blacklisted and we tried following instructions on https://support.eset.com/kb141/#SubmitWebsite but when we send the email we get a "Message rejected." error. Is there something else we can do? To: samples@eset.com Cc: Bcc: Date: Fri, 14 Jun 2019 10:17:26 -0400 Subject: Domain whitelist example.com The following URL is being blocked/blacklisted: hxxp://example.com/ Explanation: The URls at the source of the blocking (eg.: hxxp://example.com/images/malicious-url) are not on the site and give 404s. We believe the hosting provider removed the files. The site is only 1 html file with 4 images and a css file so it's hard to hide anything malicious. And so the site is currently clean. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,071 Posted June 14, 2019 Administrators Share Posted June 14, 2019 What website did you want to report? Link to comment Share on other sites More sharing options...
pardesign 0 Posted June 14, 2019 Author Share Posted June 14, 2019 savon-olympic.net Link to comment Share on other sites More sharing options...
Administrators Marcos 5,071 Posted June 14, 2019 Administrators Share Posted June 14, 2019 It appears that phishing has been removed. The website will be unblocked. Link to comment Share on other sites More sharing options...
pardesign 0 Posted June 14, 2019 Author Share Posted June 14, 2019 Ok thanks. Still weird that we couldn't mail samples@eset.com. Link to comment Share on other sites More sharing options...
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