Raymond 0 Posted June 14, 2019 Share Posted June 14, 2019 Hi there, We're busy with an upgraded from 6.6 to 7. I am using GPOs to install the ver. 7 agent and EEA over the top of the existing 6.6 versions. This has worked fine on about 3 pilot machines so far, but one of them failed with the upgrade, and logged this error in the application event log regarding 6.6 removal: Product: ESET Endpoint Antivirus -- Error 1922. Service 'ESET Service' (ekrn) could not be deleted. Verify that you have sufficient privileges to remove system services. I've seen a few sites mentioning uninstalling in Safe Mode... but I want to automate the rollout - can anyone advise what causes this and how I can resolve in an automated fashion? I have about 300 endpoints to do and I don't want to have to manually intervene if possible. thanks Ray Link to comment Share on other sites More sharing options...
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