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FeketeL

Change log level on MDMCore/MultiAgent/Programlogs/trace.log

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Hi all,
Please help me about how can i change the c:\ProgramData\ESET\RemoteAdministrator\MDMCore\Data\MultiAgent\(IPv6Adress)\ProgramLogs\trace.log logging level. As is see it's in trace log level, but I need to change it to warning level.

In the ERA web console I set everything to Warning ( Server Setting-> Advanced -> Trace log verbosity=Warning; MDC Base client policy -> Trace log verbosity=Warning)

My problem is that I have more than 800 Android client and this trace log is killing my Storage system because of the too high disk IOPS.

I attach one kind of this log file and an image of my server disk activity, and versions that I use.

trace.PNG

era.PNG

trace.log

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Hello,

MultiAgent(s) trace log verbosity is determined by MDMCore trace log verbosity.

MDMTrace.png

It's also possible support directed You to create traceAll file which overrides this configuration (so just delete it)

As a sidenote (and possibly solution) there was issue with ScanLog processing which produces periodically multiple errors inside MultiAgent logs, this is fixed in service release - AFAIK this was released into repository so You can upgrade via component upgrade task.

HTH.

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