I need HELP

[Misti 0]

Please help me. My android is infected with some kind of spyware or something. I noticed my phone lagged at first, then I started hearing noises and music at different times. Now I can’t get into my FB, my main Email account, Google, everything! My PayPal account is on that email and someone is posting using my FB account, posting my personal pics, which could endanger my kids also. I’m using a different phone right now because everything I enter on the android gets hacked in some way. What can I do to fix this? (BTW, I know who done it)

[Marcos 5,074]

Android runs applications in an isolated environment so one application (benign or malicious) cannot affect the others. Could you confirm that the phone was not rooted? Have you installed ESET Mobile Security on it?

[Misti 0]

I’m sure they had access to the phone. Whatever they done installs 12 extra apps (some are the same as I already have), and drains the battery fast.

 I have not installed yet. I was needing to find out if there was any hope restoring the phone, and if so, how could I load it with it being there

[Marcos 5,074]

You can reset the phone to factory settings, install ESET Mobile Security and only then other applications. Also make sure that you install applications only from Google Play which minimizes the chance of installing malicious applications.

[Misti 0]

Ok great! Thank you very much! But will I be able to recover my accounts that’s been taken over?