BizzDev 0 Posted June 4, 2019 Share Posted June 4, 2019 Hello We have a problem with our ERA server : it crashed and we lost all the configuration. All computers have agent and Endpoint antivirus installed, from the old server. We've reinstalled ERA on a new server (different name). We need to reinstall the agent on all computers to get them back in ERA. Can you give us a way to do that please ? is it useless to reinstall the endpoint antivirus so ? Thanks a lot Link to comment Share on other sites More sharing options...
Administrators Marcos 4,931 Posted June 4, 2019 Administrators Share Posted June 4, 2019 You only need to create a new agent live installer and re-deploy it on clients, ideally via GPO if you have more computers that are in a domain. With Endpoint you don't have to do anything since it's only agent that communicates with the ESMC server. Link to comment Share on other sites More sharing options...
BizzDev 0 Posted June 4, 2019 Author Share Posted June 4, 2019 (edited) Hi Marcos Thanks for your answer. So the new agent will overwrite the old one right ? Edited June 4, 2019 by BizzDev Link to comment Share on other sites More sharing options...
Administrators Marcos 4,931 Posted June 4, 2019 Administrators Share Posted June 4, 2019 Not really. During the first run it will update the peer and CA certificate as well as the ESMC server address. Link to comment Share on other sites More sharing options...
BizzDev 0 Posted June 4, 2019 Author Share Posted June 4, 2019 Ok thank you so. We'll try this and give a feedback Link to comment Share on other sites More sharing options...
Most Valued Members ewong 6 Posted June 5, 2019 Most Valued Members Share Posted June 5, 2019 11 hours ago, Marcos said: You only need to create a new agent live installer and re-deploy it on clients, ideally via GPO if you have more computers that are in a domain. With Endpoint you don't have to do anything since it's only agent that communicates with the ESMC server. Coincidentally, the ESMC server here also went AWOL and it was a frustrating experience (mainly due to the fact that I had other fires to fight). I used GPO to deploy a new installer w/ install_config.ini; but there were a few stragglers that refused to connect to the new server. So I just locally removed the ESET agent and AV and started over again. But thanks Marcos, I'll keep that in mind. Link to comment Share on other sites More sharing options...
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