Administrators Marcos 5,074 Posted June 5, 2019 Administrators Share Posted June 5, 2019 We have identified the code that is most likely responsible for that behavior and will move it elsewhere so that opening gui doesn't cause disks to wake up. The change will be included in future builds of v12.2 which is currently available as beta and will go final within a few weeks. Link to comment Share on other sites More sharing options...
URBAN0 14 Posted June 5, 2019 Author Share Posted June 5, 2019 (edited) I'm very excited to hear that this might be fixed with next release, can't wait to try the new improved NOD32 Antivirus that fixes that issue. Once it's all good with the new update I will be purchasing few licenses. Thank you Is it possible to get notification when the new final release is out ? Edited June 5, 2019 by URBAN0 Link to comment Share on other sites More sharing options...
URBAN0 14 Posted June 14, 2019 Author Share Posted June 14, 2019 Is there ETA on the new NOD32 AV v12.2 release that will address the HDD'S issue? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted June 14, 2019 Administrators Share Posted June 14, 2019 I would say one month at maximum until the release. Link to comment Share on other sites More sharing options...
URBAN0 14 Posted June 14, 2019 Author Share Posted June 14, 2019 (edited) Boy o Boy it seem so far away, so I hope its worth the wait. I'm still using avast Pro and I have almost 1200 days of subscription on each of 7 of my personal systems that doesn't include my wife's workstations and I'm willing to switch if the update will brings fixes. Thanks Marcos Edited June 15, 2019 by URBAN0 Link to comment Share on other sites More sharing options...
URBAN0 14 Posted July 8, 2019 Author Share Posted July 8, 2019 (edited) Is the new release almost out. I have to admit, even thou I was looking forward to try the new release update and I have been patiently waiting for months hoping to switch from avast PRO I'm getting a little bit inpatient 🙄 Edited July 8, 2019 by URBAN0 Link to comment Share on other sites More sharing options...
URBAN0 14 Posted July 9, 2019 Author Share Posted July 9, 2019 (edited) 🙄 No response! not a good sign...If you wish you can please delete my thread, my patients just went out the window 😀 Edited July 9, 2019 by URBAN0 Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted July 10, 2019 Administrators Share Posted July 10, 2019 We replied in another topic that update to v12.2 will happen automatically for those with pre-release updates enabled most likely within this week. The others will receive it gradually within the next few weeks or will be able to update earlier by manually running update. Link to comment Share on other sites More sharing options...
User 13 Posted July 11, 2019 Share Posted July 11, 2019 Update to version 12.2.23.0 is now offered to pre-release customers. Link to comment Share on other sites More sharing options...
URBAN0 14 Posted July 11, 2019 Author Share Posted July 11, 2019 (edited) And how is this pre-release version for current customers supposed to help me who's been waiting for months I still can't download anything and see if at least issue I reported has been rectify Edited July 11, 2019 by URBAN0 Link to comment Share on other sites More sharing options...
itman 1,659 Posted July 11, 2019 Share Posted July 11, 2019 40 minutes ago, URBAN0 said: And how is this pre-release version for current customers supposed to help me who's been waiting for months I still can't download anything and see if at least issue I reported has been rectify Switch to pre-release updating in Eset. After that processing completes, check if current version is 12.2.23. If it is not, then perform a manual update check which should download version 12.2.23. Link to comment Share on other sites More sharing options...
URBAN0 14 Posted July 11, 2019 Author Share Posted July 11, 2019 (edited) Thank you I will try that. I was able to download and install the pre-release version, I'm exited to test it 🙂 By any chance, Is there a quick guide for the best settings of NOD32 Edited July 11, 2019 by URBAN0 Link to comment Share on other sites More sharing options...
URBAN0 14 Posted July 11, 2019 Author Share Posted July 11, 2019 (edited) Opening main GUI itself and HDDs issue has been fixed which is great but unfortunately as soon I toggle between any of the option on the left e.g. HOME, TOOLS ext. HDD's are being turned on again. Edited July 11, 2019 by URBAN0 Link to comment Share on other sites More sharing options...
itman 1,659 Posted July 11, 2019 Share Posted July 11, 2019 (edited) 45 minutes ago, URBAN0 said: By any chance, Is there a quick guide for the best settings of NOD32 No. As far as Eset is concerned, the default installation settings assuming PUA protection is enabled at that time provide the maximum protection. Edited July 11, 2019 by itman Link to comment Share on other sites More sharing options...
URBAN0 14 Posted July 11, 2019 Author Share Posted July 11, 2019 11 minutes ago, itman said: No. As far as Eset is concerned, the default installation settings assuming PUA protection is enabled at that time provide the maximum protection. OK here is so far my observation with this new release. HDDs issues and main GUI its fixed with exception when I click only on "update" or "scan" on the left but I wont even do an update or scan the system the HDDs are being turned on. Also, upon inserting removable media all of the HDDs are being turned ON again Link to comment Share on other sites More sharing options...
itman 1,659 Posted July 11, 2019 Share Posted July 11, 2019 8 minutes ago, URBAN0 said: Also, upon inserting removable media all of the HDDs are being turned ON again I believe the only solution for this would be to disable Eset's scan alert for removable medium. This could pose a security risk. Link to comment Share on other sites More sharing options...
URBAN0 14 Posted July 11, 2019 Author Share Posted July 11, 2019 (edited) 7 minutes ago, itman said: I believe the only solution for this would be to disable Eset's scan alert for removable medium. This could pose a security risk. OK so, It seems that if I disable Microsoft Windows Update under Internet Protection that stops activating all HDDs upon clicking on "Updates" on the left of GUI. So now the only time HDDs are been turned ON is when I click on "Computer Scan" every time without even doing the scan Edited July 11, 2019 by URBAN0 Link to comment Share on other sites More sharing options...
URBAN0 14 Posted July 11, 2019 Author Share Posted July 11, 2019 (edited) Unfortunately, even if I disable all media scan, it still turns all HDD's ON. Why is this issue so persistent such a wonderful antivirus program. Thank you guys for trying to help, you are very kind and I apologize for sounding rude and being inpatient. Have a good day Edited July 11, 2019 by URBAN0 Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted July 11, 2019 Administrators Share Posted July 11, 2019 On 6/4/2019 at 12:44 AM, URBAN0 said: It appears that there have been issue related to HDDs and NOD32 whey back, maybe not exactly the same thing but HDD related😯 Do you mean that if you open the gui by double-clicking the tray icon the disks will spin up even with v12.2 installed? Quote disable Microsoft Windows Update under Internet Protection Please clarify what do you mean by this? Could you provide a screen shot? Link to comment Share on other sites More sharing options...
URBAN0 14 Posted July 11, 2019 Author Share Posted July 11, 2019 (edited) 22 minutes ago, Marcos said: Do you mean that if you open the gui by double-clicking the tray icon the disks will spin up even with v12.2 installed? Please clarify what do you mean by this? Could you provide a screen shot? Hello Marco, If you open GUI and click only once, not even double-click, on either "Update" or Computer Scan" that is on the left of the GUI the HDDs' gets turned ON. If I go to ESET's setting which is under "Internet Protection" and disable the "Microsoft Windows Update" future, that seems to stop turning the HDDs if I click on the left panel of ESET's GUI "UPDATE" but still leaves me with the "Scan Computer" and I don't even scan the computer that part still turns HDD's ON. I have also try disabling scanning of removable media and that part still turns HDDs On upon inserting e.g.USB pen drive to USB port Edited July 11, 2019 by URBAN0 Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted July 11, 2019 Administrators Share Posted July 11, 2019 Yes, we've moved drive enumeration to the Computer scan window instead of when the main gui was opened. Without that we would not know what disks are available. So the fact that disks will spin up on activating the Computer scan window is not a bug, it's actually the fix for the issue you reported with v12.1. Do your system and user temp and tmp variables point to a folder on the SSD disk? Link to comment Share on other sites More sharing options...
URBAN0 14 Posted July 11, 2019 Author Share Posted July 11, 2019 1 minute ago, Marcos said: Yes, we've moved drive enumeration to the Computer scan window instead of when the main gui was opened. Without that we would not know what disks are available. So the fact that disks will spin up on activating the Computer scan window is not a bug, it's actually the fix for the issue you reported with v12.1. So by just clicking on "Computer Scan" and not even scanning them that will turn HDDs ON? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted July 11, 2019 Administrators Share Posted July 11, 2019 1 minute ago, URBAN0 said: So by just clicking on "Computer Scan" and not even scanning them that will turn HDDs ON? Yes, we must gather information about available drives before we offer to scan them. Before we did the enumeration when egui was opened, as of v12.2 we do it when the Computer scan window is activated. Link to comment Share on other sites More sharing options...
URBAN0 14 Posted July 11, 2019 Author Share Posted July 11, 2019 (edited) 3 minutes ago, Marcos said: Yes, we must gather information about available drives before we offer to scan them. I can live with that but how about the USB drive, even disabling that future still scan all ALL HDDs, rather then only inserted drive I guess that is link to what you just explained to me I guess. Thank you Edited July 11, 2019 by URBAN0 Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted July 11, 2019 Administrators Share Posted July 11, 2019 Just now, URBAN0 said: I can live with that but how about the USB drive, even disabling that future still scan all ALL HDDs It's not clear what you mean by "disabling that future" (feature? which one?) By scanning all HDDs do you mean that if you select for instance C : here, also D : and other drives are scanned even if not selected? Link to comment Share on other sites More sharing options...
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