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only EFS agent is upgraded from 6.3 to 7.0.577.0  after this changes the day after servers become unresponsive, only way to make it operational is to force restart. but this case keep on happening the following day.  

i'll take the memory dump and share to you

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What version of EFSW and OS is installed there? Have you tried re-redeploying the ESMC agent so that its database is created from scratch?

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Please provide a complete memory dump from time when the system becomes unresponsive. If possible, check if the issue occurs also with EFSW uninstalled.

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