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Haresh2015

Huge memory usage of ekrn.exe process

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Posted (edited)

Our Customer using EEPA 400 users license and facing issue huge memory usage of ekrn.exe process in ESET File Security.

Approx. 15-16 GB memory consumption by ekrn.exe process and also pause all ESET Protection one-by-one, but same issue.

 

ESET Product : ESET File Security v.7.0.12018.0

Operating System : Microsoft Windows Server 2012 R2

ekrn.png.4d0eea425b12b5eb932c023ec52f62bf.png

 I have collected Procmon and ESET Log Collector logs and uploaded here.

 

https://drive.google.com/file/d/1X-fVPX7MCb8sAfQKx5UtpOoRpNQRcwES/view?usp=sharing

 

So please check issue and do needful as soon.

Edited by Haresh2015

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Having almost the exact same issue!

We have a case open with ESET but in the meantime we downgraded to version 6.5 because it was causing so many issues on our PROD SQL server.

(I also have a post here)

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