rgoldman 2 Posted May 15, 2019 Share Posted May 15, 2019 Hey guys, I added a License with a Business Account as I normally do except this time it doesn't show under License Management. So I can't delete it either unless there is another way. So I can't move forward with deploying the product until this issue is resolved. I know there is some delay but it's been about 30 minutes since I added the License and it's still not showing up. What can I do? Thanks RG Link to comment Share on other sites More sharing options...
Vinicius Renner 0 Posted May 15, 2019 Share Posted May 15, 2019 Hi, Mr. R. Can you tell what's the product installed, please? Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted May 16, 2019 ESET Staff Share Posted May 16, 2019 Do you have multiple BAs added in your system? What we will need is the IP address of your ESMC server, and login of your EBA. You can send me your details in a private message. Also, was the license added to already added account, or was it a new account that was added? Link to comment Share on other sites More sharing options...
rgoldman 2 Posted May 20, 2019 Author Share Posted May 20, 2019 Hey guys, Thanks but for some reason about 8-12 hours later it appeared correctly under Licenses, so all good now! It is ESET Security Management Center (Server), Version 7.0 (7.0.451.0) Yes there is multiple BAs. It was a new a license/BA. Thanks! RG Link to comment Share on other sites More sharing options...
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