Activation from ESMC Fails sometimes

[Axoft 0]

Hi!

I've migrated from ERA 6.5 to ESMC, everything is working pretty well but i'm having some issues with client activation randomly.. i'm gettin this error on Agents logs:

Warning: CPushNotificationsModule [Thread 2034]: Failed to configure EPNS resource (retrying in 640 seconds): Error calling PNS API 'PnsRegisterClient' (return code = 19108)

Is this the reason?

Thanks!

 

Edited May 14, 2019 by Axoft

[Marcos 5,070]

It means that agent was not able to connect to epns.eset.com. The connection was probably blocked by a firewall. Also make sure that the client can connect to epns.eset.com directly in case you use a proxy server.

However, this error should be unrelated to activation issues and is probably a result of sending a wake-up call to the client.