serlockwright 1 Posted May 14, 2019 Share Posted May 14, 2019 Hi All, I tried to create offline file in ELA and EBA, but progress was still loading. Please check and resolve this problem. Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 944 Posted May 14, 2019 ESET Moderators Share Posted May 14, 2019 Dear @serlockwright, Thank you for the report, we are already investigating the issue, we will keep you posted. We apologize for the inconvenience caused. Peter Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 944 Posted May 14, 2019 ESET Moderators Share Posted May 14, 2019 The issue has been resolved, you should be able to generate the offline license file now, can you confirm? Peter serlockwright 1 Link to comment Share on other sites More sharing options...
serlockwright 1 Posted May 15, 2019 Author Share Posted May 15, 2019 19 hours ago, Peter Randziak said: The issue has been resolved, you should be able to generate the offline license file now, can you confirm? Peter I already created the offline license file. Thank you for support. Peter Randziak 1 Link to comment Share on other sites More sharing options...
Sean L 0 Posted May 27, 2019 Share Posted May 27, 2019 I am also experiencing this issue. Just migrated to EBA and want to be sure that it works how we need it to before doing our other licenses. Still get the spinning action as above. Also cannot remove one of the files at all. Any assistance would be appreciated. Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 430 Posted June 5, 2019 ESET Staff Share Posted June 5, 2019 @Sean L Does this issue still persist, or it was resolved? If not, can you please send me the Public license ID of the affected license? Link to comment Share on other sites More sharing options...
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