Calentor 0 Posted May 13, 2019 Share Posted May 13, 2019 I recently purchased a new Dell Inspiron 7380 laptop and installed ESET Internet Security The Dell Support Assist Utility keeps trying to install the latest Intel chipset driver software, but although the utility says that it has been installed ok, the updated is presented again a couple of days later. When I look through the ESET HIPS log, a lot of the actions that take place during the Intel update appear to be blocked by the self-defence mechanisms. I'm not sure how to distinguish the exact cause or how to remedy it. Memory: 16 GB Processor: Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz[Cores 4] [Logical/Core 2] Operating System: Microsoft Windows 10 Home ESET Internet Security 12.1.34.0 Link to comment Share on other sites More sharing options...
Administrators Marcos 4,929 Posted May 13, 2019 Administrators Share Posted May 13, 2019 Why do you think it's caused by HIPS? If the application is 100% safe, you can try temporarily disabling HIPS, rebooting the machine and then installing the app. Link to comment Share on other sites More sharing options...
Calentor 0 Posted May 13, 2019 Author Share Posted May 13, 2019 9 minutes ago, Marcos said: Why do you think it's caused by HIPS? If the application is 100% safe, you can try temporarily disabling HIPS, rebooting the machine and then installing the app. Because of the entries in the HIPS log (see attachment) HIPS log.txt Link to comment Share on other sites More sharing options...
Administrators Marcos 4,929 Posted May 13, 2019 Administrators Share Posted May 13, 2019 8 minutes ago, Calentor said: Because of the entries in the HIPS log (see attachment) HIPS log.txt .67 kB · 0 downloads That may not be the cause. If you trust the application, try what I advised above. Link to comment Share on other sites More sharing options...
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