HIPS and Intel Chipset Drivers

[Calentor 0]

I recently purchased a new Dell Inspiron 7380 laptop and installed ESET Internet Security

The Dell Support Assist Utility keeps trying to install the latest Intel chipset driver software, but although the utility says that it has been installed ok, the updated is presented again a couple of days later.

When I look through the ESET HIPS log, a lot of the actions that take place during the Intel update appear to be blocked by the self-defence mechanisms.

I'm not sure how to distinguish the exact cause or how to remedy it.

Memory: 16 GB

Processor: Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz[Cores 4] [Logical/Core 2]

Operating System: Microsoft Windows 10 Home

ESET Internet Security 12.1.34.0

 

 

[Marcos 5,070]

Why do you think it's caused by HIPS? If the application is 100% safe, you can try temporarily disabling HIPS, rebooting the machine and then installing the app.

[Calentor 0]

9 minutes ago, Marcos said:

Why do you think it's caused by HIPS? If the application is 100% safe, you can try temporarily disabling HIPS, rebooting the machine and then installing the app.

Because of the entries in the HIPS log  (see attachment)

HIPS log.txt

[Marcos 5,070]

8 minutes ago, Calentor said:

Because of the entries in the HIPS log  (see attachment)

HIPS log.txt .67 kB · 0 downloads

That may not be the cause. If you trust the application, try what I advised above.