Most Valued Members ewong 8 Posted May 10, 2019 Most Valued Members Share Posted May 10, 2019 (edited) Hi, Versions: ESET Security Management Center (Server), Version 7.0 (7.0.577.0)ESET Security Management Center (Web Console), Version 7.0 (7.0.429.0) I've synchronized SMC with the AD so the SMC now has the list of systems. While the majority systems have checked in, I still have some that are still at "Unknown" status. I've set the GPO policy to set the firewall to allow the agents to connect to the SMC; but still, they aren't connecting. I have 4 XP systems and 1 Windows 7 and 1 Windows 8.0 systems not yet connecting. Aside for the DNS/rDNS setup and the firewalls, what other things should I look at? Thanks! Edmund Edited May 10, 2019 by ewong Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted May 10, 2019 Administrators Share Posted May 10, 2019 What errors are logged in C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html and trace.log on the not connecting clients? Link to comment Share on other sites More sharing options...
Most Valued Members ewong 8 Posted May 10, 2019 Author Most Valued Members Share Posted May 10, 2019 2 hours ago, Marcos said: What errors are logged in C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html and trace.log on the not connecting clients? Hi Marcos, What is the equivalent directory on XP? Edmund Link to comment Share on other sites More sharing options...
Most Valued Members ewong 8 Posted May 10, 2019 Author Most Valued Members Share Posted May 10, 2019 To answer my own question: c:\Documents and Settings\All Users\Application Data\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs Link to comment Share on other sites More sharing options...
Most Valued Members ewong 8 Posted May 10, 2019 Author Most Valued Members Share Posted May 10, 2019 2 hours ago, Marcos said: What errors are logged in C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html and trace.log on the not connecting clients? I'm seeing the following in Status.html (as well as the trace.log): Error: CReplicationManager: Replication (network) connection to 'host: "192.168.8.25" port: 2222' failed with: Receive: NodSslWriteEncryptedData: Incorrect/unknown certificate or key format. Which I think might help. Edmund Link to comment Share on other sites More sharing options...
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