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Synchronizing with Active Directory


ewong
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Hi,

Versions:

ESET Security Management Center (Server), Version 7.0 (7.0.577.0)
ESET Security Management Center (Web Console), Version 7.0 (7.0.429.0)

I've synchronized SMC with the AD so the SMC now has the list of systems.  While the majority systems have checked in, I still have some that are still at "Unknown" status.

I've set the GPO policy to set the firewall to allow the agents to connect to the SMC; but still, they aren't connecting.

I have 4 XP systems and 1 Windows 7 and 1 Windows 8.0 systems not yet connecting.

Aside for the DNS/rDNS setup and the firewalls, what other things should I look at?

Thanks!

Edmund

 

Edited by ewong
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What errors are logged in C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html  and trace.log on the not connecting clients?

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2 hours ago, Marcos said:

What errors are logged in C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html  and trace.log on the not connecting clients?

Hi Marcos,

What is the equivalent directory on XP?

Edmund

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To answer my own question:

c:\Documents and Settings\All Users\Application Data\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs

 

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2 hours ago, Marcos said:

What errors are logged in C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html  and trace.log on the not connecting clients?

I'm seeing the following in Status.html (as well as the trace.log):

Error: CReplicationManager: Replication (network) connection to 'host: "192.168.8.25" port: 2222' failed with: Receive: NodSslWriteEncryptedData: Incorrect/unknown certificate or key format.

Which I think

 

might help.

 

 

Edmund

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