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TomMac

Destyy, gloyah ...

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Dobrý den,

hned po starte Win 10 vyskoci okno Microsoft EDGE a prihlasuje sa na stránku "destyy.com/wN5oJt" a "hxxp://gloyah.net/-36721VRLE/2INnj?rndad=1425373672-1557409603"

neviete prosím ako sa toho zbavit ?

Mám ESET Internet Security a bol vzdy aktuálny a zapnutý.

Ďakujem za odpoved.

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Posted (edited)

Dakujem za reakciu,

logy poslem do toho mailového formulára, cez ktorý mám kontaktovat technickú podporu ?

alebo na nejaký konkrétny e-mail ?

Edited by TomMac

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Mozete ich nahrat sem do fora. Pristup k priloham maju iba moderatori.

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Posted (edited)

OK, Ďakujem.

posielam...

 

Edited by TomMac

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Posted (edited)

podarilo sa niečo zistiť, alebo je to dlhodobý proces ?

Edited by TomMac

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Blokuju sa spojenia, aj ked pouzijete iny prehliadac ako MS Edge ? (Chrome, Firefox,...)

Alebo sa blokuju, aj ked nemate otvoreny prehliadac? V takom pripade by ste mohli vyskusat cez Spravcu uloh (Task manager) vypnut automaticky start aplikacii a po restarte overit, ci sa adresy nadalej blokuju. Ak sa nebudu blokovat, postupne by ste potom autostart pre aplikacie zapinali a zistili tak, pri ktorej sa zacnu blokovat.

V pripade pretrvavajucich problemov mozete kontaktovat slovensku technicku podporu. Kolegovia by sa v pripade potreby potom aj vzdialene pripojili na Vas pocitac a skusili by tak problem vyriesit.

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Mam este Firefox, aj tam to robilo.

Isiel som cez spravcu uloh a v zalozke spustenie bol nejaky podozrivy subor "Update.dat"

isiel som do "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\StartUp" a ten subor odtial vymazal.

Už to nerobí. Takze uz je to OK.

Dakujem za radu. Prajem pekný den.

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Akykolvek podozrivy subor odporucame najskor premenovat / presunut do ineho adresara a restarnut pc, aby sa deaktivoval pripadny malware. Nasledne nam mozete dane subory poslat na analyzu, ked sa potvrdi, ze problem sa po restarte prestal prejavovat. V tomto pripade by sme privitali zaslanie update.dat, aby sme ho zanalyzovali a pripadne pridali detekciu, cim budete do buducnosti pred danym malwarom chraneni nielen vy, ale aj ostatni pouzivatelia. Ak je to mozne, skuste ho obnovit softwarom na obnovu suborov a nasledne zaslat na samples[@]eset.com v archive s heslom "infected".

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OK mám ten súbor, idem to poslať na hore uvedený mail.

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