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eCMD responds with "Error executing command."


steve.potter
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Using ESET Endpoint Security 7.0.2100.4

eCMD enabled by policy with NO authentication (since I can find no way of entering a password)

I am attempting to enter the command ecmd /setfeature firewall pause to enable me to install some backup software remotely but all I get is the error executing command, even if I go to the workstation and open an administrative command prompt I get the same error

 

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1 hour ago, steve.potter said:

even if I go to the workstation and open an administrative command prompt I get the same error

Did you sign on to the workstation with your administrator credentials?

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Did you use a Run command task from the ESMC console?

https://support.eset.com/kb7277/

Individual security features can be enabled and temporarily disabled with the ERA Client Task Run command. The commands do not override policy settings and any paused settings will revert back to its original state after the command has executed or after a device reboot. To utilize this feature, specify the command line to run in the field of the same name.

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