Can't generate personal firewall logs

[hector dupont 0]

Hi all,

 

I have a problem with the firewall in Smart Security 7 (DNS requests seem to be blocked suddenly but go through when I deactivate the firewall). I thought perhaps I did something wrong with a rule. So I went to check what's blocked to see why dns requests don't go through.

 

But there is nothing in the firewall logs. It is just empty.

 

I checked that logging of firewall blocked trafic is enabled following this entry: hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN2841

 

The box was checked.

 

So here are my questions:

- why do I get nothing in the firewall logs ?

- is the firewall log only for rules where the "Log" checkbox is selected?

 

Thanks.

 

Hector

 

 

 

[*utm15 0]

Eset Smart Security 4, ver 4.2.64.12

Virus signature database: 9514 (20140307)

Personal firewall module: 1182 (20140213)

OS:  Win XP Pro, Version 5.1.2600 Service Pack 3 Build 2600

 

 

Hi all,

 

I am having the exact same problem as Hector.

 

My Firewall is configured to be active and working, however it is not generating any activity logs.  Nada!

 

All other Eset file logs, including "Detected Threats", "Events", "On Demand Computer Scan" are robust and populating properly and regularly.  However the "Eset Personal firewall log" is blank. 

 

Kindly respond at your earliest convenience.  If the firewall is not functioning, I hope you will agree this is a serious problem.

 

Thanks in advance for your assistance.