Amadeous 0 Posted February 20, 2014 Share Posted February 20, 2014 Hi, I have installed the last release of ECS hxxp://www.eset.com/be-fr/download/home/detail/family/29/ The software was installed. But when I click on the "ESET Cyber Security.App" nothing happen. I have remove and install ECS 3 times.... but it doesn't work. My OS : Mac os X 10.9.1 Link to comment Share on other sites More sharing options...
Administrators Marcos 5,274 Posted February 20, 2014 Administrators Share Posted February 20, 2014 I'd strongly recommend contacting Customer care who will provide you with a script collecting all information necessary for analyzing the issue by engineers and help you tackle the issue further. Link to comment Share on other sites More sharing options...
Amadeous 0 Posted February 21, 2014 Author Share Posted February 21, 2014 Where can I find the phone number ? In Europe (belgium) the only contact what I can find on the website is the forum. Link to comment Share on other sites More sharing options...
Arakasi 549 Posted February 21, 2014 Share Posted February 21, 2014 Hi Amadeous I would suggest filling out this form for submission, unless Marcos states otherwise. hxxp://www.eset.com/be-fr/contact/nous-contacter/ Link to comment Share on other sites More sharing options...
Amadeous 0 Posted April 15, 2014 Author Share Posted April 15, 2014 No answer from us since june 2014.... This is the last time what I use eset nod32... Lost money Link to comment Share on other sites More sharing options...
Administrators Marcos 5,274 Posted April 15, 2014 Administrators Share Posted April 15, 2014 Do you mean that you filled in the above mentioned form but didn't get any response from the distributor? Please provide me with your username and contact information so that I can relay them to the appropriate distributor to check if they received your query and a ticket was created for the case. Link to comment Share on other sites More sharing options...
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