cas 0 Posted April 22, 2019 Posted April 22, 2019 I keep getting pop up ads from your firm asking me to renew my license. I don't recall having your product, nor do I wish to have it. Hope can I stop these annoying pop ups that occur a dozen times a day? Thanks
Most Valued Members peteyt 400 Posted April 22, 2019 Most Valued Members Posted April 22, 2019 43 minutes ago, cas said: I keep getting pop up ads from your firm asking me to renew my license. I don't recall having your product, nor do I wish to have it. Hope can I stop these annoying pop ups that occur a dozen times a day? Thanks Could you take a screenshot of this so we can try and identify the issue? Is this on the PC itself or via the browser. The only time I can imagine Eset warning you to renew your license is if Eset was installed.
TomFace 540 Posted April 22, 2019 Posted April 22, 2019 (edited) This sounds very similar to https://forum.eset.com/topic/19292-preyed-upon/. First off, NEVER click on a pop-up. You can use the ALT + F4 keys (together) to close an unwanted pop-up (I'm not sure if task manager will show a POP-UP, it might so that's another possibility). Secondly, review the pop-up blocker settings in your browser. Odds are it's a fraudster/scammer looking to spread malware and possibly gain access to your machine and drain your bank account. Regards, Tom Edited April 22, 2019 by TomFace
Most Valued Members Nightowl 206 Posted April 23, 2019 Most Valued Members Posted April 23, 2019 You are being asked to renew a product that doesn't exist on your system, which makes it seems to be that your browser is hijacked or the websites that you visit are malicious , or your PC is . ESET won't come to you and ask you to renew when you don't have their product in the first place.
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