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email problem with antivirus 7 and outlook


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I just renewed my antivirus license.  Email stopped working as soon as it renewed.  I am using Windows 7 and Outlook.  I can send email but can't receive email.  I then upgraded to version 7.  Emails started coming in, but at a snails pace.  I have looked through the knowledge base for help, but all the help screens show the smart security menu which is different than the antivirus menu.  Can anyone help me?  I am very computer illiterate, but rely completely on email for work!

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