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Tzuyu

Where Can I Find the Location of the Restored Quarantined File by ESET Online Scanner?

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I downladed ESET Online Scanner and scanned my computer, it found threats and quarantined files including my installer application (an unwanted application) . After I closed it I restored the quarantined app by following ESET Home Support, but I couldn't find it. Where can I find the restored app?

Edited by Tzuyu

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Here's an Eset knowledgebase article on the subject: https://support.eset.com/kb2915/?locale=en_US&viewlocale=en_US

You should have paid attention to the option to "Save scan logs." That would have enabled you to refer to the log where the source location for the quarantined file was located. Additionally , the Quarantine section would have also shown the source location for the file.

At this point, it appears your only option is to perform manual searching in directories where the installer was initially downloaded to; most likely C:\Users\xxxxx\Downloads directory. 

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